Frequently Asked Questions

Where do you deliver?

We primarily serve UK customers, with selected products also available for international delivery where supported. Available delivery options depend on the item and your address; check checkout before payment.

What does “UK Dispatch” mean?

It is a starting point for UK shopping. Dispatch origin and supported delivery destinations can vary by supplier, so check the product’s delivery details. Look for the UK Dispatch collection when you want to prioritise those items. Items in this collection can still come from different suppliers.

Can I mix UK Dispatch and US Dispatch products?

Only when every item has an available delivery option for the same address. Some products support only UK or only US delivery, so a mixed basket may have no available shipping option. A dispatch label does not guarantee delivery to another country. Check each product’s delivery details and ask us if you are unsure.

Will I pay postage for every item?

Postage depends on the delivery groups in your basket. Eligible items in the same group can share a delivery charge, while items from different suppliers or groups may add separate charges. Adding weight can also move a parcel into a higher postage band. Your checkout shows the final delivery total before payment.

Can I buy items together to share postage?

Look for shared-delivery recommendations on eligible product pages. These identify products in the same verified delivery group. See Delivery & Returns for an example and more information. Other items added to your basket may still attract extra postage.

Why might my order arrive in more than one parcel?

Items from different suppliers or fulfilment locations may be shipped separately and arrive on different days.

How long will delivery take?

Check the individual product page and checkout for the available estimate. Working days exclude weekends and bank holidays. If no confirmed estimate is shown and you need an item by a particular date, contact us before ordering.

What condition are the products in?

Please check the condition, description and photos on the individual listing before ordering. If you are unsure about an item, contact us and we can help you check.

How do I contact you about an order?

Use our Contact page and include your order number where possible so we can find the details quickly.

How often do you add products?

New finds are added regularly across collectibles, toys, gifts, accessories and everyday useful products.